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Mobile is a pervasive element in the daily lives of insurance customers. Th atubiquity is driving digital teams to leverage mobile’s power to deliver the right information at the right time and in the right customer experience. Th e role that mobile plays is putting mobile on the agenda of insurance boards.
The issue of insurance fraud has once again hit the headlines, with complaints having been levelled at the IFB for the slow pace at which it is running the Insurance Fraud Register. As the IFR only lists convicted fraudsters, there is concern that it will provide only limited assistance in combatting insurance fraud.
It took Jaclyn Bentley nearly three years to prove she didn’t burn her house down for the insurance money, allegations she and her lawyer say were born of the junk practice of analyzing cellphone tower data.